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What services does a digital marketing agency offer?

A digital marketing agency typically offers a wide range of services like search engine optimisation (SEO), content marketing, email marketing, social media marketing and management, online advertising (such as pay-per-click or PPC), website design and development, and analytics and reporting. These services help businesses improve their online presence and attract more customers. 

How does a digital marketing agency help businesses grow?

A digital marketing agency helps businesses grow by improving their online visibility, targeting their marketing efforts to the right audience, and optimising their marketing strategies based on data and analytics.

How does a digital marketing agency measure success?

Success in digital marketing can be measured in many ways, depending on your business goals. Key performance indicators (KPIs) might include website traffic, search engine rankings, social media engagement, lead generation, conversion rates, customer acquisition costs, return on investment (ROI), and more. 

How much does it cost to hire a digital marketing agency?


The cost of hiring a digital marketing agency can vary widely, depending on the services you need, the size and scope of your project, and the agency itself. Some agencies charge by the hour, while others offer fixed-price packages or monthly retainer fees. You can discuss your budget limits with the agency for better plans. 


What is SEO, and why is it important for my business?

SEO, or Search Engine Optimisation, involves optimising your website and online content to rank higher in search engine results. It’s important because higher rankings can lead to increased visibility, more website traffic, and, ultimately, more customers. 

How long does it take to see results from SEO?

SEO is a long-term strategy that can take several months to see significant results. It is because search engines need time to crawl and index changes made to your website. Additionally, ranking algorithms consider many factors, such as website authority, built over time. It’s important to be patient and consistent with your SEO efforts for the best results.

How do you determine the right keywords for your business?

Keyword research is a critical component of SEO. At TSH, we use specialised tools and techniques to identify keywords relevant to your business, products or services that your target audience will likely use when searching online. We also consider the competitiveness of the keywords and your ability to rank for them.

Can you guarantee my website will rank on the first page of Google?

As a competitive digital agency, The Soft Hub Ltb. can employ strategic tactics to improve your ranking but cannot guarantee that your website will rank on the first page of Google. It is because search engine algorithms are complex and constantly changing. We can use proven SEO strategies to optimise your website and increase the likelihood of improving your rankings over time. 

Local SEO

What is local SEO, and how does it differ from regular SEO?

Local SEO is a subset of regular SEO that optimises a business’s online presence to attract more customers from relevant local searches. It involves strategies like optimising your Google My Business listing, acquiring local customer reviews, and optimising for local keywords.

How can local SEO benefit my small business?

Local SEO can be incredibly beneficial for small businesses. It can help your business appear in local search results, making it more visible to potential customers in your immediate area. It is particularly important for businesses that rely on foot traffic or provide local services. Local SEO can also help you stand out from competitors, attract more online and in-store visitors, and increase local brand recognition.

How does The Soft Hub Ltd. optimise my business for local SEO?

At TSH, we can employ several strategies to optimise your business for local SEO. It includes optimising your Google My Business listing, consistently ensuring your name, address, and phone number (NAP) information across the web, targeting local keywords, generating local content, and building quality local backlinks. We also work on getting positive online reviews and managing local online directories and citations.

How do online reviews impact local SEO?

Online reviews are a critical aspect of local SEO. They help improve your business’s credibility and trustworthiness, factors that potential customers often consider when deciding where to shop. Google also considers reviews when ranking businesses in local search results. The more positive reviews you have, the better your chances are of ranking higher.

Link Building & SEO Audit

What is link building, and why is it important for SEO?

Link building is acquiring hyperlinks from other websites to your own. It’s a crucial aspect of SEO because search engines like Google use links to crawl the web and determine the rank of a webpage. When your website receives links from other reputable sites, it signals to search engines that your content is valuable and trustworthy, improving your search rankings.

What strategies do you use for link building?

There are various strategies The Soft Hub Ltd. might employ for link building. These could include content creation and promotion, where you create high-quality, engaging content that others naturally want to link to. Other strategies could include guest blogging or broken link building. The chosen strategy will depend on your business needs and the overall SEO strategy.

What is an SEO audit, and why is it important for my business?

An SEO audit is a comprehensive website analysis to assess its search engine friendliness in various areas. It involves checking for technical issues, analysing on-page and off-page SEO efforts, evaluating website content, and more. An SEO audit is crucial because it helps you understand the strengths and weaknesses of your website, providing a roadmap for improvements.

How often should I conduct an SEO audit?

The frequency of SEO audits can vary depending on your business needs, website size, and any significant changes in SEO best practices or search engine algorithms. However, a general rule of thumb is to conduct a full SEO audit at least once a year, along with smaller, more focused audits quarterly.